Quality policy

Keeping promises

As a healthy company, you naturally want to stay healthy. We believe we can achieve this goal by providing our customers with high-quality products and our employees with high-quality work, while respecting the environment. That is what we stand for. Because a company's vitality has nothing to do with profit. It's about keeping your promises.

ISO-certified

Our promise is to develop, produce and sell ergonomic seating solutions and related accessories that improve people's workplaces. Quality, among other things is paramount here, and we ensure this through our ISO certification. The quality management system set up according to this ISO certification helps us keep the organisation healthy by continuously improving both the process quality and the quality of our products and services.

Thanks to this system, it is clear to everyone what we do and how we do it, and that we comply with applicable laws and regulations. It also helps us to further develop our organisational policy, motivate and train our employees, increase our quality awareness, maintain long-term relationships with dealers and increase overall customer satisfaction.

Quality policy in concrete terms

Our quality management system is set up according to ISO 9001:2015 and has you, the client, as its starting point. With this, we not only comply with laws and regulations, but also support our processes and employees. In concrete terms, this means that:

• Key processes within the organisation are identified, documented and therefore clear;
• Implementation and control of processes is effective;
• Processes are monitored, measured, analysed and, if possible, improved;
• Responsibilities are clearly defined and clearly communicated to our staff;
• New employees quickly understand the way of working;
• A safe operational environment is created for our employees;
• Ensuring availability of resources;
• Compliance with laws and regulations.

Continuous improvement

With our quality policy, we want to continuously improve both our process quality and the quality of our products and services. At Score we aim to do business in a socially responsible way with sustainable relationships. Today and tomorrow.